FAQ

How Long Are Shipping Times?
We are usually able to ship anywhere in the world in 7-14 Business days. However, you may receive your items earlier. For high demand, customized products may take 2~3 weeks.

Do You Offer Order Tracking?
We offer tracking on all of our orders, if for some reason your order tracking is unavailable please contact us HERE and we will help you out!
Please Note: It may take up to 7 days before a tracking code becomes active!

Is It Safe To Use My Credit Card On This Website?
We're aware that using a Credit Card online can be scary! However, our website is SSL encrypted and certified (As can be seen above) to give you safe and secure transactions, and all Credit Card payments are processed with our payment processor Shopify, the best in the business! We don't store any Credit Card information, and we will never share your personal information with anyone else, so you can rest assured, any purchase you make with us is as secure as it gets!
If you have any questions or concerns don't hesitate to contact our Help Desk HERE

When Will You Ship My Order?
All orders are generally processed and shipped the same day the order was placed or within 24 hours. However in some instances there may be a delay of 1-2 Days. Please note that estimated shipping and arrival dates are subject to change according to the carrier’s availability. For multiple orders, shipment may come at different times and from different warehouses. Transit time is dependent on holiday schedule and excludes holidays and weekends. Generally, orders will arrive within 7-14 business days, however in some rare cases it may take 2-3 weeks for delivery.

I Submitted The Wrong Address
Mistakes happen! Please contact our Help Desk as soon as possible HERE and we'll be happy to assist you ASAP! Please note, we usually ship our orders within 24 hours so it's possible that your order was already shipped, but we will do our best to help you out regardless!

Do You Ship World Wide?
For World Wide shipping, we have various warehouses around the World. Unexpected custom and import taxes may apply and is the responsibility of the buyer.